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Tenant's guide

Follow the guide
Tenant

I would like to change trustee but our contract was signed for 2/3 years, how can I revoke it?

Legal issues
Join now

My last payment doesn't appear on my statement of account

Accounting issues
My calls for funds

Can I divide my property without authorization from the general meeting?

Legal issues
Life in a condominium

How do you account for the distribution of individual hot water meters when they are remotely read by a metering service provider?

Accounting issues
Understanding condominium accounting

Until what date will the former syndic's fees be calculated?

Legal issues
Join now

Someone is occupying my parking space. What should I do?

Legal issues
Life in a condominium

Understanding my call for funds (or call for charges)

Accounting issues
My calls for funds

New home buyer's guide

Follow the guide
Recent buildings

What happens in the event of a claim?

Technical questions
Construction Damage Insurance

How do I add a private request to the agenda of a condominium general meeting?

Legal issues
General meetings

As a tenant, what should I do in the event of water damage, a gas leak or fire?

Technical questions
Tenant

Who draws up the condominium bylaws?

Legal issues
How co-ownership works

Can I change the allocation of my lot?

Legal issues
Life in a condominium

What work must I obtain authorization for from the general meeting?

Legal issues
General meetings

Tenants: good daily habits

Technical questions
Tenant

I report an incident in the common areas

Technical questions
Technical intervention

Understanding the annual changes to my rental contract

Technical questions
Tenant

What's a discharge for the trustee?

Legal issues
General meetings

How do I change a letterbox label?

Technical questions
Life in a condominium

How can I benefit from a reduction in my property tax?

Accounting issues
Recent buildings

When does the new managing agent take office?

Legal issues
Join now

What happens if reservations are discovered after delivery of the common areas?

Technical questions
Recent buildings

Is it possible to have thermal insulation from the outside and an encroachment?

Technical questions

What are the differences between delivery and acceptance of common areas?

Legal issues
Recent buildings

I would like to subscribe to the electronic registered letter

Homeland Extranet

Why and when should you call in a bailiff's report?

Legal issues
Life in a condominium

How do I change a window in the front of my condominium?

Technical questions
How co-ownership works

Where can I find the contact details of the union council?

Legal issues
Life in a condominium

All you need to know about damage insurance (DO) for condominiums

Technical questions
Construction Damage Insurance

What is the role of the condominium manager?

Legal issues
How co-ownership works

Is it possible to limit the number of parking badges, vigiks or beepers per occupant in a condominium?

Legal issues
Life in a condominium

Do I have to inform my entire co-ownership of the various proposals from the syndics participating in the call for tenders?

Legal issues
Join now

How long does it take to manage a damage claim?

Technical questions
Construction Damage Insurance

Until what date will the former syndic's fees be calculated?

Technical questions
Join now

Homeland takes over the management of your condominium

Legal issues
How co-ownership works

Get a pre-dated statement

Accounting issues
Putting my property up for sale

What is damage insurance (DO)?

Technical questions
Construction Damage Insurance

I'm about to return the keys to the apartment I'm renting. What should I do?

Technical questions
Tenant

How are heating allocations made and taken into account in the case of remote readings by an individual consumption metering service provider?

Accounting issues
Understanding condominium accounting

I've noticed that a vehicle in my parking lot is parked outside the reserved spaces. Is it up to the building manager to take action?

Legal issues
Life in a condominium

I would like to monitor the preparation of accounts and/or obtain information on an invoice.

Homeland Extranet

Where can I find the documents I need to sell my property?

Accounting issues
Putting my property up for sale

What are the differences between a prime contractor and a project owner?

Legal issues
Technical intervention

Can I freely use my condominium lot?

Legal issues
Life in a condominium

What is the purpose of the building?

Legal issues
How co-ownership works

What do I need to prepare before moving in?

Technical questions
Tenant

What are the roles of the TCS, the managing agent and the AGM?

Legal issues
How co-ownership works

I would like information / I have a question about a current project

Technical questions

Who manages my condominium employee?

Legal issues
How co-ownership works

How do I request that a resolution be added to the agenda of the next AGM?

Legal issues
General meetings

All you need to know about recoverable expenses

Accounting issues
Understanding condominium accounting

Am I allowed to smoke in common areas?

Legal issues
Life in a condominium

How do I take delivery of my new property?

Technical questions
Recent buildings

Can we have work done by a non-professional volunteer?

Legal issues
Life in a condominium

Everything you need to know about the subtleties of postal voting at condominium general meetings

Legal issues
General meetings

Do I have the right to change my trustee?

Legal issues
Join now

Is it possible to modify a resolution during a condominium general meeting?

Legal issues
General meetings

How is the provisional budget for the coming financial year drawn up?

Accounting issues
Understanding condominium accounting

I've lost my login or password

Homeland Extranet

How does the biennial warranty work?

Technical questions
Recent buildings

Is it possible to sell the condominium association's PRM spaces?

Legal issues
How co-ownership works

Can a member of the Syndical Council resign?

Technical questions
Life in a condominium

How does thermal insulation reduce condominium charges?

Technical questions
Technical intervention

Who handles the DO insurance claim?

Technical questions
Construction Damage Insurance

What is charge adjustment?

Accounting issues
My calls for funds

Water damage in my apartment

Technical questions
Technical intervention

How can I split a condominium?

Legal issues

How to bid properly for property management contracts?

Legal issues
Join now

Is my trustee free to resign whenever he wants?

Legal issues
How co-ownership works

What are common areas?

Legal issues
How co-ownership works

Can I set up a payment schedule?

Accounting issues
Paying my bills with Homeland

I would like to launch a new project for the condominium (maintenance, improvements, legal advice...)

Technical questions
Technical intervention

I notice a nuisance in the neighborhood (noise, odors, etc.)

Legal issues
Life in a condominium

Bedbugs: who to contact?

Technical questions
Technical intervention

I would like to receive my payment orders by e-mail

Homeland Extranet

Does the building manager have the right to give me a neighbor's contact details?

Legal issues
Life in a condominium

Energy saving certificates (CEE), a free way to finance energy renovation work in your condominium.

Technical questions
Technical intervention

Can I pay my utilities in cash?

Accounting issues
Paying my bills with Homeland

If we approve the accounts at the next general meeting, will the old or the new managing agent be in charge of regularization?

Legal issues
Join now

How do I calculate my condominium charges?

Accounting issues
Understanding condominium accounting

Can I box up my parking space?

Legal issues
Life in a condominium

Get a date-stamp

Accounting issues
Putting my property up for sale

How to successfully deliver common areas?

Technical questions
Recent buildings

What is the role of the meeting officers at a general meeting?

Legal issues
General meetings

What compensation is available in the event of a damage claim?

Technical questions
Construction Damage Insurance

Who decides what is forbidden in a building?

Legal issues
Life in a condominium

I'm on the syndicate council and I'd like to follow the progress of a project in my condominium.

Homeland Extranet

How does a damage survey work?

Technical questions
Construction Damage Insurance

What is Homeland's relaunch policy?

Accounting issues
Paying my bills with Homeland

What are the roles of the syndicate council and its president?

Legal issues
How co-ownership works

How can I equip my condominium parking space with an electric vehicle charging point?

Legal issues
Life in a condominium

How can the general meeting terminate the current managing agent contract?

Legal issues
How co-ownership works

What length of time should we put on the management contract that we're going to propose to the general meeting?

Legal issues
Join now

Order a new means of access (badge, transmitter, etc.)

Technical questions

Is it possible to contest the damage surveyor's decision?

Technical questions
Construction Damage Insurance

What can I do if my home doesn't meet sound insulation standards?

Legal issues
Life in a condominium

How does the completion guarantee (1st year of construction) work?

Technical questions
Recent buildings

How is condominium work financed?

Accounting issues
Understanding condominium accounting

Can I install a stop park device in my parking space?

Legal issues
Life in a condominium

I can't find the answer to my question

Contact us and we'll get back to you with a smile!
By phone on + 32 2 771 01 95 or by email at assistance@homeland.immo

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